Cheesmur Privacy Policy

Cheesmur Building Contractors Ltd (“Cheesmur”, “we”, “us” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or otherwise interact with us through our website. Cheesmur is based in Sussex and operates primarily across Sussex and the surrounding areas. This policy applies to personal information collected through our website and associated online enquiries. Personal information collected through other activities, including our construction projects, employment, subcontractor and supplier relationships, may be subject to additional privacy arrangements where appropriate.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us through our website, by email or by telephone. This may include:

  • your name;
  • company or organisation;
  • postal address;
  • email address;
  • telephone number;
  • details of your enquiry, project or proposed works;
  • information contained within documents, photographs or attachments that you provide; and
  • any other information that you choose to provide to us.

We may also collect limited technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, referring website and the date and time of your visit.
We do not ask you to provide more personal information than is reasonably necessary for the purpose for which it is being collected.

How We Use Your Information

We may use personal information collected through our website to:

  • respond to enquiries and requests for information;
  • assess potential construction projects and tender opportunities;
  • prepare quotations, estimates and proposals;
  • communicate with clients, consultants, suppliers and subcontractors;
  • administer and improve our website;
  • maintain the security and integrity of our website and systems;
  • keep appropriate business records;
  • prevent fraud, misuse or other unlawful activity; and
  • comply with our legal and regulatory obligations.

Where appropriate, we may also use information to maintain professional relationships with existing or prospective clients. We will only send direct marketing communications where we have an appropriate lawful basis to do so, and you may ask us to stop such communications at any time.

Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may process your information because:

  • it is necessary to take steps at your request before entering into a contract or to perform a contract with you;
  • it is necessary for our legitimate business interests, provided those interests do not override your rights and interests;
  • we are required to comply with a legal obligation; or
  • you have provided your consent where consent is required.

Where processing is based on consent, you may withdraw that consent at any time.

Sharing Your Information

We do not sell your personal information. Where reasonably necessary, information may be shared with trusted third parties who provide services to us, such as our website hosting, IT, professional or other business service providers. Information may also be disclosed where required by law, regulation, court order or another lawful authority. Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate contractual and security arrangements are in place.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet contractual, legal, accounting and regulatory requirements. Retention periods may vary depending on the nature of the information and our relationship with you. When personal information is no longer required, it will be securely deleted, destroyed or anonymised as appropriate.

Cookies

Our website may use cookies and similar technologies to help it function correctly and to understand how visitors use the site. Some cookies are necessary for the operation of the website. Other cookies, including analytics or similar non-essential cookies, will only be used in accordance with applicable UK requirements. You can manage or delete cookies through your browser settings. Where our website uses non-essential cookies requiring consent, you will be given an appropriate choice through our cookie controls.

Website Analytics and Log Information

Our website and hosting provider may automatically record technical information when the website is accessed. This may include IP addresses, browser and device information, dates and times of access, pages viewed and referring pages. We may use this information for website security, administration, troubleshooting and to understand how our website is being used.

Third-Party Websites

Our website may contain links to websites operated by other organisations. Cheesmur is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the relevant privacy policy when visiting another organisation's website.

Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you may have a number of rights in relation to your personal information, depending on the circumstances. These include the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information in certain circumstances;
  • request restriction of the way we process your information;
  • object to certain processing of your information;
  • request transfer of your information in certain circumstances; and
  • withdraw consent where we rely upon consent as our lawful basis for processing.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection matters.
We will normally respond to a valid data protection request within one month, in accordance with applicable legislation.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, accidental loss or destruction. While we take appropriate precautions, no transmission of information over the internet can be guaranteed to be completely secure.

Children's Privacy

Our website is intended primarily for businesses, clients, consultants, suppliers and others interested in our construction services. It is not directed towards children and we do not knowingly use our website to collect personal information from children. If you believe that a child has provided personal information to us through our website, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website or legal requirements. The latest version will be published on this page and the date of the most recent update will be shown below.

Last updated: September 2026

Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, wish to make a complaint, or wish to exercise any of your data protection rights, please contact:

Cheesmur Building Contractors Ltd
T : 01273 858600
E : info@cheesmur.co.uk

Further contact details are available on the Contact page of our website.

If you are dissatisfied with how we have handled your personal information, you also have the right to make a complaint to the Information Commissioner's Office (ICO).

Cheesmur Privacy Policy

At Cheesmur, accessible from www.cheesmur.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cheesmur and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Cheesmur. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
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If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to
  • provide you with updates and other information relating to the website, and for marketing and
  • promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Cheesmur follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Cheesmur uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Cheesmur.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Cheesmur, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Cheesmur has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Cheesmur’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.If you make a request, we have one month to respond to you.
  • If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Cheesmur does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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