Supporting the successful delivery of small contracts through organisation, communication and exceptional client service.

Jo plays an important role in Cheesmur's Small Contracts team, providing the administrative and operational support that helps projects run efficiently from enquiry through to completion. Her organised approach and friendly manner make her a valued point of contact for both clients and colleagues.

Working closely with the Small Contracts team, Jo coordinates client communications, assists with programming works and manages invoicing to ensure projects progress smoothly and clients remain informed throughout. She also provides a wide range of administrative support, helping to maintain accurate records, coordinate documentation and keep day-to-day operations running efficiently.

Jo believes that excellent service is built on clear communication, attention to detail and a proactive approach. By supporting both clients and operational teams, she helps create a seamless experience while contributing to the approachable, reliable, and responsive service Cheesmur is known for.